Service Advisor

Lithia & Driveway
📍 Troy, Michigan, United States 💼 Full time 🕒 Posted June 07, 2026

Job Description

Dealership:

L0424 Suburban Buick GMC of Troy

Suburban Buick GMC of Troy!

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

Responsibilities:

As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

  • Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

  • Prepare repair orders (RO), ob...

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    Job Details

    • Location Troy, Michigan
    • Job Type Full time
    • Category Vehicle and Mobile Equipment Mechanics, Installers, and Repairers
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026