Here’s what you’ll deliver:
Identifying, recommending, and documenting service maintenance and repairs for customers.
Greet customers in a courteous, professional manner.
Delivering personalized service that exemplifies our dealerships.
Working with technicians to identify required maintenance and repairs.
Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services.
Providing service recommendations and estimated costs to customers.
Performing road tests of customer vehicles to assess customer concerns
Ensuring customer satisfaction meets company and manufacturers’ standards.
Striving to meet the department’s repair order production standards.
Perform other service-related duties as required by management
What you need to succeed:
Must h...