Service Administrator

Give your administration skills a new challenge! We have a fantastic opportunity for a Service Administrator to join our experienced team in Head Office, Cookstown, to provide breakdown support to customers, process bookings for plant service, inspections and repairs while contributing to our excellent levels of customer service.
What you will do:

• Provide breakdown support to customers, expedite service team response, monitor progress and communicate to all parties.
• Prioritise in house repair tasks to service team and advise sales staff on availability.
• Run routine service and repair reports.
• Ensure all service department procedures are followed, and all documentation is accurately completed and filed.
• Ensure the KDM Hire Damage Procedure is adhered to and liaise with customer as required.
• Demonstrate excellent customer service in terms of attitude and action.