Server

Accountability Reporting to the General Manager and Restaurant Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction.

Responds to and addresses guests concerns in a timely and courteous manner Key Business Areas A Key Business Area is an area of performance in which the Server must be successful to meet their accountabilities.

Successful results in the Key Business Areas are supported by the following behaviors or actions:

• Demonstrates a sense of urgency when serving guests; meets service cycle timing standards Greets guests immediately upon arrival and acknowledges them at departure Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs Suggestively sells and achieves guest check average targets Accurat...

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