Sephora Canada Client Experience Leader

Join Sephora Canada as a Client Experience Leader at our Yorkdale store, specializing in client engagement, team training, and event coordination in a full-time capacity.
In this full-time role, you will bring 2-4 years of management experience in retail to ensure excellence in customer service. Your tasks will involve leading training for Beauty Advisors, responding to client concerns with agility, and coordinating all in-store events. Upholding visual merchandising standards is another key aspect of your role, ensuring that the sales floor reflects Sephora's standards.
Key Responsibilities:
• Train all new and existing Beauty Advisors effectively
• Engage promptly with client feedback and concerns
• Manage planning and staffing for in-store events
• Align merchandising with company standards for sales floor
• Collaborate with vendors for effective product training
Requirements:
• 2-4 years of management experience in beauty or retail
• Strong metrics-dri...

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