Senior Voip Engineer

Overview:

The Senior Voice Engineer is responsible for the design, implementation, administration, and support of enterprise voice and unified communications systems. This role ensures the reliability, security, and performance of voice infrastructure while leading telephony modernization initiatives and supporting business communication needs.

Key Responsibilities

• Design, implement, and maintain enterprise voice solutions including VoIP, SIP trunking, call routing, and unified communications platforms.
• Administer and support voice systems such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Microsoft Teams Phone, Zoom Phone, Avaya, or similar technologies.
• Troubleshoot and resolve complex voice, network, and telecommunications issues while ensuring minimal service disruption.
• Lead voice infrastructure upgrades, migrations, and integration projects, including cloud-ba...

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