Job Description
PRIMARY DUTIES & RESPONSIBILITIES:
Serves as primary customer contact and manages overall company customer interface relationships for defined scope(s) of work to assure responsiveness to customer needs and effective professional conduct Oversees maintenance, sustainment, and training support for scenario course development at CIWT Pensacola, NIWTG San Diego, and NIWTG Norfolk Plans, Manages, and establishes a Configuration Management (CM) process for scenarios employed in CIWT, Information Warfare Training Command (IWTC), and NIWTG courses Provides technical guidance to project team Collaborates weekly/monthly with representatives across multiple time zones to review current tasks, planned tasks, prioritization of tasks, and roadblocks Provides real-time monitoring of status/deliverables, tracking the quality of work products and gauging overall customer satisfaction
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