Senior Ticketing & Service Excellence Specialist

Omya

📍 kuala lumpur, kuala lumpur, Malaysia 💼 Full-time 🕒 Posted June 28, 2026

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Job Description

Omya is seeking a qualified individual in Kuala Lumpur to oversee customer inquiries and ticket management, ensuring accuracy and timely resolution. The role requires a university degree in Business Management or a related field and proficiency in ServiceNow. 
The successful candidate will coordinate with teams to maintain service quality, analyze performance metrics, and contribute to process improvements. A strong customer-oriented attitude is essential. 
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Job Details

Location kuala lumpur, kuala lumpur
Job Type Full-time
Category Finance
Posted Date June 28, 2026
Application Deadline August 07, 2026