Senior Tenzai Support Operations Role

Take on a critical role as a Senior Tenzai Support Operations Specialist with our client, a leader in technology consulting, in Toronto, Ontario. This hybrid position merges operational support responsibilities with platform performance monitoring and troubleshooting.
You will be tasked with providing essential day-to-day support for the Tenzai platform, aiming to maintain high operational standards. Your responsibilities will include monitoring platform health and performance, performing routine maintenance, and managing configurations effectively. Experience in IT Operations and a solid understanding of security protocols are crucial for success in this role.
Key Responsibilities:
• Deliver daily operational support for the Tenzai platform
• Monitor operational metrics for early issue detection
• Troubleshoot platform incidents and resolve them efficiently
• Perform maintenance and operational improvement tasks
• Oversee environment administration and configurati...

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