Senior Telephony and Connectivity Support Analyst

Job Title: Senior Telephony and Connectivity Support Analyst

Location: Glasgow (Hybrid – 3 days in the office)

Salary: £33,000

Contract type: Permanent

About the role

At ARO we are looking for an experienced and detail oriented Senior Telephony & Connectivity Analyst to join our Support Desk team.

In this role, you will act as a key technical escalation point, helping to keep our clients connected by diagnosing and resolving voice and data connectivity issues. Working across a diverse range of technologies, you will combine strong technical expertise with a customer-focused approach to deliver effective solutions and an exceptional support experience.

This position is ideal for someone who enjoys investigating technical challenges, analysing complex problems and identifying practical solutions in a fast-paced environment. You will have the opportunity to work independently, take ownership of...

Ready to Apply?

Submit your application today and join our talented team at ARO.