Senior Telecom Engineer

Piper Companies

📍 Frederick, Maryland, United States 💼 Full-time 🕒 Posted June 19, 2026

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Job Description

Piper Companies is looking for a Senior Telecom Engineer to join a thriving insurance company. This is a hybrid position and requires the candidate to be onsite 3 days a week.
 Essential Duties of theSenior Telecom Engineer:
Own the telecom and contact center platform strategy, architecture, and lifecycle aligned to enterprise growth and customer experience objectives
Lead telecom and contact center transformation initiatives, owning architecture, technical design, and execution approach for major platform changes working closely with the project manager
Design future-state call routing, dial plan, IVR, and contact center capabilities that improve self-service, agent efficiency, and customer experience outcomes
Architect and manage SIP, SBC, carrier connectivity, and number lifecycle (DID provisioning, porting, inventory governance, and decommissioning) to support modernization and cost optimization
Lead the design an...
            

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Job Details

Location Frederick, Maryland
Job Type Full-time
Category Computer Occupations
Posted Date June 19, 2026
Application Deadline July 29, 2026