Senior Technical Support Engineer

Title: Senior Technical Support Engineer – Research Solutions

Location: Hybrid – Raleigh, NC; Boston, MA; or Dallas, TX

Duration: 6 Month Contract to Hire

Role Overview

Verily’s Technical Solutions team supports care and research innovation by delivering scalable,

high‑quality technical support for critical healthcare and research platforms. As a Senior Technical

Support Engineer supporting Research Solutions, you will serve as an escalation point for complex

technical issues and work closely with engineering, product, and operations teams to ensure reliable

and compliant customer outcomes.

This role requires strong backend technical expertise, experience troubleshooting data and integrations,

and the ability to take full ownership of issues from investigation through resolution in regulated

healthcare environments.

Key R...