Senior Technical Support Engineer — AI CX & API Debugging

Siena AI
📍 , , argentina, , , argentina, Argentina 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Siena AI, located in Argentina, is seeking a Technical Support Engineer to bridge customers and Engineering. You will manage Tier 2+ escalations, diagnose customer issues efficiently, and perform troubleshooting without needing engineering support unless absolutely required.

The ideal candidate will have 1+ year of technical support experience at a SaaS company and proficiency in debugging REST APIs and JavaScript. This role is crucial for ensuring customer satisfaction while driving improvements in support processes.

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Job Details

  • Location , , argentina, , , argentina
  • Job Type Full-time
  • Category Informática y tecnología
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026