Senior Technical Support Advisor - Complex Tech (English)

Keen

📍 bogotá, bogotá, distrito capital, Colombia 💼 Full-time 🕒 Posted June 26, 2026

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Job Description

Keen is hiring a Senior Customer Support Advisor in Bogotá, Colombia. This role focuses on helping customers troubleshoot complex technical issues across various platforms via phone, email, chat, and messaging. 
The ideal candidate will have 2-4 years of experience in customer support, and be proficient in English. This full-time, in-office position entails managing multiple customer interactions while maintaining a high level of service. 
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Job Details

Location bogotá, bogotá, distrito capital
Job Type Full-time
Category Asistencia
Posted Date June 26, 2026
Application Deadline August 05, 2026