Senior Technical Program Manager, SaaS Release & Delivery Excellence

Job Summary: Act as the single point of ownership for the entire software release lifecycle across our SaaS platform. You are the definitive Delivery Owner , responsible for converting technical feature complete builds into high-quality, high-value customer deployments. This role requires a unique combination of executive-level communication , strong technical governance , and acute customer judgment to orchestrate seamless execution from code check-in to production launch.

Key Accountabilities

The core focus of this role is to drive operational excellence and control risk across all delivery phases for agile SDLC.

1. Release & Strategic Risk Management

• Own the Release Schedule: Establish and manage the end-to-end release calendar, ensuring predictable delivery across all environments (QA, Sandbox, Production, and dedicated customer environments).
• Risk-Based Go/No-...