Senior Tech Support Engineer — Cybersecurity SaaS (Tier 3)
NINJIO Cybersecurity Awareness Training
Job Description
A cybersecurity training company in Mexico City seeks a seasoned Technical Support Specialist to manage Tier 3 escalations and provide effective customer support. This role demands troubleshooting across a variety of platforms, including email gateways and identity management systems. Candidates should have over 7 years in technical support and experience in SaaS environments. Adherence to strict security protocols is required as per SOC2 compliance standards.
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Submit ApplicationJob Details
- Location distrito federal, distrito federal
- Job Type Full-time
- Category Other-General
- Posted Date June 03, 2026
- Application Deadline July 13, 2026