Senior Tech Support Engineer — AI-Driven Complex Issue Solver

Crossover
📍 distrito federal, distrito federal, Mexico 💼 Full-time 🕒 Posted June 27, 2026

Job Description

Crossover is hiring a Support Engineer in Mexico City to tackle the toughest technical support cases, requiring critical analysis and the use of AI tools. In this full-time role, you'll resolve complex customer issues while expediting solutions with AI.

The position demands a minimum of 2 years in technical support, excellent communication skills, and troubleshooting capabilities, allowing you to effectively navigate unclear challenges while maintaining ownership of each case.

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Job Details

  • Location distrito federal, distrito federal
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 27, 2026
  • Application Deadline August 06, 2026