Senior Systems Operations Engineer

**About the Role**

Wells Fargo is seeking a Senior Systems Operations Engineer.

This is an **individual contributor role** within the **CTO ITSO Application Support organization** , with end‑to‑end responsibility for the **operational health and reliability** of enterprise monitoring, scheduling, and observability platforms.

The role owns **production support, incident response, platform health, upgrades, and operational readiness** , partnering closely with engineering, SRE, and onshore teams to meet defined **SLAs, SLOs, and availability targets** .

The position emphasizes **strong ITIL execution** combined with **SRE principles** , including reliability engineering, proactive issue prevention, automation, and reduction of operational toil. This role is part of the **CTO Application Support team within ITSO** , responsible for **run‑the‑business operations** of critical **enterprise scheduling, monitoring, and observability platforms*...

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