Senior Support Engineer

MICHELIN

📍 Pune, Maharashtra, India 💼 Full-time 🕒 Posted June 09, 2026

Apply Now Similar Jobs

Job Description

                Senior Support Engineer- - - - - - - - - - - -
Role Summary
We are looking for a Salesforce L2 Support Engineer to manage production support, incident resolution, and system stability across the Salesforce ecosystem. The role requires strong troubleshooting skills, functional understanding, and coordination with L3/Development teams.
Key Responsibilities
Manage incidents end-to-end on the Salesforce Platform, including high-priority issues
Perform detailed analysis and troubleshooting using Apex logs, queries, and system data
Handle complex service requests with timely resolution and clear communication
Conduct root cause analysis and coordinate fixes with L3/Dev teams
Monitor system health, alerts, and performance; proactively prevent recurring issues
Validate and support production changes and deployments
Maintain configura...
            

Ready to Apply?

Submit your application today and join our talented team at MICHELIN.

Submit Application

Job Details

Location Pune, Maharashtra
Job Type Full-time
Category Computer Occupations
Posted Date June 09, 2026
Application Deadline July 19, 2026