Senior Support Engineer (OSS/BSS)

Singtel Group
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Be a part of something BIG!

 

The Senior Support Engineer (OSS/BSS) is responsible to own the end-to-end health, reliability, and support of the BSS/OSS platform that underpins our digital telco stack as well as the Web/App components dependent on the platform. He/ She will troubleshoot cross domain issues spanning BSS/OSS, Azure cloud services, APIs/microservices, real‑time charging/IN, and dependent front end apps (web & mobile). 

 

Make an Impact by:

  • Drive incident response, root‑cause analysis, stability engineering, release readiness, and continuous improvement across environments (DEV/UAT/PROD).

  • Willing to support extended operational shift coverage aligned with L2/L3 platform operations, incident response, and on-call support needs.

  • Involved in Platform Operations & Incident Management
  • Serve as L2/L3 SME for BSS/OSS—triage, diagnose, and resolve ...

Ready to Apply?

Submit your application today and join our talented team at Singtel Group.

Submit Application

Job Details

  • Location Kuala Lumpur, Federal Territory of Kuala Lumpur
  • Job Type Full-time
  • Category Computer Occupations
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026