Senior Store Technical Service Representative (Hamilton)

Best Buy
📍 hamilton, on, Canada 💼 Full-time 🕒 Posted June 05, 2026

Job Description

You’ll love it here! We are hiring immediately for a senior store technical service representative, which we call a senior in-store agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

What you’ll do as a senior store technical service representative:

  • Support the team lead in recruiting, scheduling, mentoring, and developing the in-store services team
  • Create an amazing customer experience
  • Assist customers with computer setup, diagnostics, and repairs
  • Share your passion for tech and your product knowledge
  • Cultivate an inclusive team and learning culture

What we’re looking for:

  • Enthusiasm to support and assist our customers
  • 2+ years’ retail experience
  • 1+ year’s technical customer service experience
  • Flexibility to adapt to dynamic situations in a fast-paced environment
  • A commitment to maintaining...

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Job Details

  • Location hamilton, on
  • Job Type Full-time
  • Category Engineering
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026