Job Description
Senior Specialist, Customer Service - Hybrid
Requisition Id: 388147
Business Unit: LTL
Location:
Ann Arbor, MI, US, 48105
**What you’ll need to succeed as a Senior Customer Service Specialist at XPO**
Minimum qualifications:
+ 2 years of related work experience and call center environment
+ Excellent typing and 10-key skills
+ Experience with Microsoft Office
+ Availability to work a variety of shifts, including days, evenings, nights and weekends
+ Able to work independently with little or no supervision and/or in a team environment
Preferred qualifications:
+ Familiarity with DOT regulations
+ Transportation experience
+ Able to work independently, with little or no supervision and in a team environment
+ Excellent verbal and written communication skills
+ Positive, can-do attitude to achieve goals
+ Excellent interpersonal and communication skills to effectively interact with intern...
Requisition Id: 388147
Business Unit: LTL
Location:
Ann Arbor, MI, US, 48105
**What you’ll need to succeed as a Senior Customer Service Specialist at XPO**
Minimum qualifications:
+ 2 years of related work experience and call center environment
+ Excellent typing and 10-key skills
+ Experience with Microsoft Office
+ Availability to work a variety of shifts, including days, evenings, nights and weekends
+ Able to work independently with little or no supervision and/or in a team environment
Preferred qualifications:
+ Familiarity with DOT regulations
+ Transportation experience
+ Able to work independently, with little or no supervision and in a team environment
+ Excellent verbal and written communication skills
+ Positive, can-do attitude to achieve goals
+ Excellent interpersonal and communication skills to effectively interact with intern...
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Submit ApplicationJob Details
- Location Ann Arbor, MI
- Job Type Full-time
- Category other-general
- Posted Date July 04, 2026
- Application Deadline July 09, 2026