Senior Solution Consultant

Senior Solution Consultant – Auckland or Wellington

Driving AI-Enabled Experience Orchestration Across ANZ

At Genesys, AI is the intelligence layer that orchestrates experiences — deciding what should happen, when it should happen, and how value is continuously improved across journeys.

As a Senior Solution Consultant, you help organisations across Australia and New Zealand adopt this AI‑first approach to Experience Orchestration, moving beyond point automation toward more adaptive, outcome‑driven systems.

You play a key role within the ANZ pre‑sales organisation, partnering with sales, value consulting, and services teams to shape customer understanding, support complex opportunities, and position Genesys as a leading platform for AI‑powered experience transformation.

This role opens opportunities for candidates based in either Auckland or Wellington.

The Role

As a Senior Solution Consultant, you are a trusted advisor o...

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