Senior SOC Analyst

**Introduction**

CDC Hotline & Mailbox


· Validate escalations from L1 and ensure incident creation is accurate.


· Analyse complex e-mail cases or hotline escalations that fall outside SOPs.


· Escalate major incidents to CDC.


CheckMail (Suspicious E-mails)


· Conduct advanced phishing/malware analysis using sandboxing, threat intelligence, and enrichment tools.


· Provide verdicts and tailored communication to end users beyond template responses.


· Identify phishing campaigns, recurring indicators, and suggest proactive blocking measures.


NextGen Antivirus (CrowdStrike)


· Perform in-depth triage and investigation of CrowdStrike incidents.


· Correlate alerts with endpoint telemetry, network data, and threat intelligence.


· Take pre-approved remediation actions via Logic Apps.


· Conduct root-c...

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