Senior Services Consultant

As a Senior Services Consultant, your primary responsibility will be to lead the end-to-end technical delivery for our customers.You'll take ownership of the implementation process, from initial requirements gathering to successful go-live, ensuring solutions are technically sound and aligned with customer business goals.
**Responsibilities**- Solution Design & Documentation: Lead design and configuration workshops with customers, producing detailed Technical Design Documents (TDDs) that translate business objectives into technical solutions.
- Configuring services and deploying resources in customer AWS accounts, using Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3 and more.
- Collaborate on Implementation: Work closely with cross-functional teams, including Solution Architects, Engagement Managers, and Technical Architects to support the development, testing, and go-live phases.
.- Client Training & Handovers: Conduct technical training, han...

Ready to Apply?

Submit your application today and join our talented team at Zendesk.