Senior ServiceNow Enterprise Tools Support Specialist

Washington, D.C., Washington, DC; Washington, Washington, DC
Top Secret
Hybrid schedule
Information Technology

**Overview**

GovCIO is seeking a skilled and motivated **Senior** **ServiceNow and Enterprise Tools Support Specialist** to support our USSS Network Operations and Security Center (NOSC) proposal. This role supports mission-critical systems that enhance national security and operational efficiency. The ideal candidate will have extensive experience in managing ServiceNow and enterprise IT tools, offering Tier II/III support, system integration, workflow automation, and service optimization. This position will be in Washington, DC and will be a hybrid remote position.

**Responsibilities**

+ Provide daily operational support and troubleshooting for ServiceNow and other enterprise-level IT tools (e.g., SolarWinds, Splunk, SCCM, AppDynamics).
+ Serve as a subject matter expert (SME) for the ServiceNow platform, including ITSM, IT...

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