Senior ServiceNow Business Analyst - ITSM Transformation

Insight
📍 dubai, dubai emirate, United-Arab-Emirates 💼 Full-time 🕒 Posted June 28, 2026

Job Description

Insight is seeking a Senior Business Analyst in Dubai to lead requirements capture and documentation across a ServiceNow ITSM transformation programme. This role involves facilitating workshops, producing user stories, and supporting UAT across the project lifecycle.

The ideal candidate will have over 6 years of experience in business analysis, deep knowledge of ITIL frameworks, and strong communication skills. This position requires full onsite engagement throughout the project duration of 6-12 months.

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Job Details

  • Location dubai, dubai emirate
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 28, 2026
  • Application Deadline August 07, 2026