Senior ServiceNow Application Engineer / Lead SME – Healthcare

Senior ServiceNow Application Engineer / Lead SME Healthcare Company: InterScripts | Location: Hyderabad InterScripts is seeking a Senior ServiceNow Application Engineer / Lead SME to design and deliver ServiceNow solutions for healthcare clients, driving digital transformation, workflow automation, and compliant IT operations. Key Responsibilities Develop ServiceNow solutions using App Engine, Scoped Apps, Flow Designer, IntegrationHub Configure modules: ITSM, ITOM, HRSD, CSM Lead ITSM implementations (Incident, Problem, Change, Request) aligned with ITIL Integrate with EHR systems (Epic/Cerner), HL7/FHIR, and clinical platforms Automate workflows across patient services, clinical, and HR operations Implement AI capabilities (Virtual Agent, Predictive Intelligence) Manage CMDB & asset lifecycle (clinical devices, IT assets) Ensure compliance with HIPAA, GxP, FDA Act as SME, client-facing lead, and mentor Requirements Required Qualifications 512+ years of ServiceNow experience Experti...

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