Senior Service Technician

*Description*
This person will be responsible for the implementation and programming of commercial intrusion, access control, fire and video systems. This individual will be a part of the Technical Services Group, which is responsible for providing technical support and final commissioning of client systems.
Position Responsibilities:
* Provide technical support for commercial intrusion, access control, fire and video systems
* Install, configure, program and perform final commissioning of systems
* Provide end-user training
* Work collaboratively with installation, project management, engineering and other departments
* Provide assistance to other technical support specialists in the work group
* Interact professionally with customers while performing duties
* Troubleshoot problems remotely or at the customer site as required
* Complete service reports and other documentation as required
* Achieve above average results for customer satisf...

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