Senior Service Desk Agent: First-Contact IT Support

Vontier

📍 monterrey, nuevo león, Mexico 💼 Full-time 🕒 Posted June 04, 2026

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Job Description

                Vontier is looking for a Service Desk Agent located in Monterrey, Nuevo León. In this role, you will handle incoming customer requests via various channels, troubleshoot issues, and collaborate with the technical support team to deliver excellent service. You should have at least 2 years of experience in customer support, strong communication skills, and a basic understanding of IT applications. The work schedule includes shifts from Sunday to Thursday, 2:00 PM – 3:00 AM.
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Job Details

Location monterrey, nuevo león
Job Type Full-time
Category Seguridad, protección laboral y medioambiental
Posted Date June 04, 2026
Application Deadline July 14, 2026