Senior Service Designer

* Work on high priority initiatives, solve complex challenges, drive transformational change.
* Influence how services are designed, delivered, and continuously improved.
* Fixed-term/secondment opportunity available until 30th of June 2027.

Mō te tūnga | About the role
As a Senior Service Designer within our People & Capability group, you will lead work that helps the organisation understand complex challenges, align around the right problems to solve, and design services that create meaningful value for our people and the organisation.
Working across organisational boundaries, you'll apply systems thinking, service design, and human-centred approaches to uncover insights, shape future-state service experiences, and identify opportunities for meaningful change. You'll bring together diverse perspectives to design practical solutions that ensure our workforce is safe, supported, and capable of delivering on our organisational purpose and outcomes.
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