Senior SaaS Support Advocate – Email & Chat (Bilingual)

Boldr
📍 Mexico, ciudad de méxico, Mexico 💼 Full-time 🕒 Posted May 22, 2026

Job Description

Boldr is looking for a Senior Customer Advocate to provide email and chat support to customers. This role requires a minimum of 3 years of customer service experience, especially with SaaS products and US ecommerce customers. The ideal candidate will have strong written English and German skills, be detail-oriented, and possess an analytical mindset. This position emphasizes empathy and a customer-oriented approach, supporting Boldr's mission of meaningful work in communities worldwide.
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Job Details

  • Location Mexico, ciudad de méxico
  • Job Type Full-time
  • Category Servicio de atención al cliente
  • Posted Date May 22, 2026
  • Application Deadline July 01, 2026