Job Description
Job Title: Senior Retail Operations Manager – Fashion Retail
Function: Retail & Customer ExperienceROLE CONTEXT
The Senior Retail Operations Manager role is critical to strengthening our client retail structure as the business scales. With multiple stores across regions and an expanding brand portfolio, the business requires a senior operational leader dedicated to managing cluster leads, driving consistent execution of strategy, and ensuring accountability for sales and customer experience at store level. This role creates a vital link between strategic retail leadership and frontline operations, enabling faster decision -making, stronger people development, and tighter performance management across clusters, improved efficiency, greater consistency in brand standards, and stronger commercial results.
This role manages Are...
Job Details
- Location Nairobi, Nairobi County
- Job Type Full-time
- Category Other-General
- Posted Date March 02, 2026
- Application Deadline April 11, 2026