Senior Research Engineer

Decagon
📍 london, england, United-Kingdom 💼 Full-time 🕒 Posted June 08, 2026

Job Description

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry‑defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world‑class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in‑office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a tea...

Ready to Apply?

Submit your application today and join our talented team at Decagon.

Submit Application

Job Details

  • Location london, england
  • Job Type Full-time
  • Category Engineering
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026