Senior Remote Customer Escalations Specialist

HeadX
📍 antofagasta, antofagasta, Chile 💼 Full-time 🕒 Posted February 19, 2026

Job Description

A fast-growing DTC brand is looking for a Customer Complaints Specialist to join their remote support team. This role is crucial in managing escalated customer issues and ensuring satisfaction. Candidates should have 2+ years in customer support, strong problem-solving skills, and proficiency in Zendesk. The company values emotional intelligence and effective communication, and offers a culture driven by self-improvement and team performance. #J-18808-Ljbffr

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Job Details

  • Location antofagasta, antofagasta
  • Job Type Full-time
  • Category Other-General
  • Posted Date February 19, 2026
  • Application Deadline March 31, 2026