Senior Project Manager – ITSM & AI‑Enabled

IBM
📍 GUADALAJARA, Mexico, Mexico 💼 Full-time 🕒 Posted June 20, 2026

Job Description

**Introduction**
We are looking for a Senior Project Manager to lead IT service-focused initiatives using ITIL and ITSM best practices. This role requires strong delivery skills and hands‑on experience with AI‑enabled project execution, including the ability to design, configure, and orchestrate AI agents to improve project visibility, reporting, service operations, and overall delivery efficiency.
**Your role and responsibilities**
At IBM, our Project Managers play a pivotal role in leading and coordinating project teams to ensure the successful delivery of projects. As a Project Manager for our premier Software Development Location, you’ll be at the forefront of driving project direction, defining metrics, and managing performance to meet client expectations. Join our dynamic team shaping the future of AI-infused management features for hybrid cloud solutions.

Key Responsibilities:

Manage end‑to‑end project delivery (scope, schedule, risks, dependencies).

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Job Details

  • Location GUADALAJARA, Mexico
  • Job Type Full-time
  • Category other-general
  • Posted Date June 20, 2026
  • Application Deadline July 01, 2026