Senior Product Support Engineer

Akamai
📍 Costa Rica, Costa Rica, Costa Rica 💼 Full-time 🕒 Posted February 27, 2026

Job Description

Are you excited about working with cutting-edge technologies?

Would you like to work with our Zero Trust portfolio?

Join our Global Escalation Team

You will become a key technical contributor within a global expert team. You will be responsible for the escalations of Akamai's Enterprise Access and Security Group.

Partner with the best

You will provide advanced escalation product support for security products on the market. Including our unique Zero Trust Security platform. You will be focusing on a cutting-edge suite of services to ensure application and network performance. Reliability and security for users connecting through the Akamai Zero Trust platform.

As a Product Support Engineer, you will be responsible for:

  • Building and maintaining a knowledge of the PacketFence product and assessing new product features.
  • Running proof-of-concepts for evaluation, setup and testing of PacketFence and becoming a ...
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    Job Details

    • Location Costa Rica, Costa Rica
    • Job Type Full-time
    • Category Computer Occupations
    • Posted Date February 27, 2026
    • Application Deadline April 08, 2026