Senior Premier Technical Support Specialist

Lenovo

📍 Riyadh, Riyadh Province, Saudi Arabia 💼 Full-time 🕒 Posted February 25, 2026

Apply Now Similar Jobs

Job Description

Description and Requirements
This newly created Senior Premier Technical Support Specialist role is primarily a senior technical role and will work within Premier Technical Support team in Saudi Arabia - Riyadh (TBC) , interacting with the Lenovo Product & Quality teams, Delivery Partners and corporate customers to identify fault trends & technical fixes that lead to resolution plans within the client product (notebooks, desktops & tablets) install base. This activity will include working on escalations from Premier Technical support teams as well as specific cases identified by the quality and Resolution Management teams. You will also act as a Technical Mentor to the Support Technicians.

Day-To-Day Tasks:
Provide advanced technical support by diagnosing and resolving complex issues, while mentoring and coaching technicians.
Act as a single point of contact for high-priority customer escalations, ensuring ownership, continuity, ...
            

Ready to Apply?

Submit your application today and join our talented team at Lenovo.

Submit Application

Job Details

Location Riyadh, Riyadh Province
Job Type Full-time
Category Computer Occupations
Posted Date February 25, 2026
Application Deadline April 06, 2026