Senior Oracle Service Cloud CX Consultant

CES
📍 méxico, mexico, Mexico 💼 Full-time 🕒 Posted June 03, 2026

Job Description

Required Skills: Strong experience with Oracle Service Cloud (RightNow) Hands-on experience in: Configuration and customization Business rules and workflows Customer Portal and Agent interfaces Experience with API integrations (REST/SOAP) Solid understanding of CRM and customer service processes Basic knowledge of SQL, scripting, or automation tools Strong analytical and problem-solving skills Excellent communication and stakeholder management abilities Preferred Qualifications: Experience with Oracle CX Suite or other CRM platforms Prior experience in onsite client environments Familiarity with integration tools or middleware Oracle Service Cloud certification (plus) redwood

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Job Details

  • Location méxico, mexico
  • Job Type Full-time
  • Category IT / Computing / Software
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026