Senior Operations Manager

The Role

You will be responsible for the operational management of an FM contract across a large and complex healthcare estate. This includes ensuring compliance, meeting SLA and KPI targets, and overseeing the delivery of both planned and reactive maintenance activities.

You will lead a sizeable operational team and play a central role in maintaining service continuity within a live, critical healthcare environment.

Key Responsibilities

• Oversee day-to-day Hard FM operations across the estate
• Manage and monitor operational performance against SLA and KPI targets
• Lead teams spanning Operations Managers, Helpdesk, M&E Engineers, Electricians, and Fabric and Grounds
• Drive effective delivery of PPM and reactive maintenance programmes
• Chair daily operational meetings and manage monthly performance reporting
• Attend compliance meetings covering Water, Vent...

Ready to Apply?

Submit your application today and join our talented team at Boden Group.