Senior Operations Consultant

• Data reporting and data analytics
• Excellent SQL skills, proficient with stored procedures and functions.
• Data warehouse maintenance
• Use cutting edge technology and visualization tools like Power BI, Power Apps, Report Builder, etc. to
• deliver ad-hoc requests.
• Masters Service Now, organizational CRM tool.
• Documents, highlights/escalates CRM/ITSM tool issues.
• Knowledge transfer with other team members to improve overall team education level and productivity.
• Ensure the quality of the deliverables as per the defined defects standards and excelling within that.
• Customer focus and close alignment with the business objectives.
• Actively participate in meetings and make valuable contribution....

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