Senior Operations Analyst, Network Operation

0000050007 Royal Bank of Canada

📍 Toronto, Ontario, Canada 💼 Full time 🕒 Posted June 26, 2026

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Job Description

Job Description
What is the opportunity?The Operations Analyst is responsible for monitoring and supporting all Royal Bank of Canada’s global network environment on a 24/7/365 days a year basis. As a member of the Telecommunications and Network Services Operations NOC, the Operations Analyst will be accountable for monitoring and providing technical support in event/incident/problem management, escalation, restoration of service, triage and maintain all services pertaining to RBC’s operations. This role will require the Analyst to work effectively in both an independent and team-oriented environment.What will you do?Perform technical support and analysis on complex incidents/outages to minimize business impact and promptly restore service within Operational Service Levels (OLA’s) and Service Level Agreements (SLA’s)
Monitor/Triage all domestic and international Data Centers, Remote Offices, Wireless and their respective technologies
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Job Details

Location Toronto, Ontario
Job Type Full time
Category Computer Occupations
Posted Date June 26, 2026
Application Deadline August 05, 2026