Senior Operations Analyst

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role summary: Drive measurable revenue cycle quality improvements by owning more complex AR calling and denial management analysis as a Senior Operations Analyst in Chennai, India (Hybrid). You’ll apply Healthcare RCM expertise to ensure work is completed accurately, identify root causes of recurring denial issues, and support continuous improvement efforts using operational reporting and the athenaNet platform insights where applicable. You will report to the Operations Manager.

Team summary: The operations team holds accountability for critical parts of athenahealth workflows. The team executes key initiatives in athenaClinicals and athenaCollector by working with customers and internal stakeholders. You will contribute by leveraging knowledge in the athenaNet platform to impr...

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