Senior On-Site Service Specialist

Ricoh Americas Corporation
📍 Toronto, ON, Canada 💼 Full-time 🕒 Posted June 24, 2026

Job Description

**Senior On-Site Service Specialist**

**Responsibilities:**

+ Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
+ Delivery of mail and printing projects throughout the customers site
+ Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
+ Download jobs from email or print queue, sizing, reproducing, sorting and finishing
+ Establishing and maintaining quality controls to ensure work accuracy
+ Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
+ Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
+ Running reports
+ Collaborate with risk management teams to prepare contingency plans for bank run scenarios.<...

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Job Details

  • Location Toronto, ON
  • Job Type Full-time
  • Category other-general
  • Posted Date June 24, 2026
  • Application Deadline July 06, 2026