Senior Officer, Medical Service

AIA
📍 Hong Kong, Hong Kong, Hong Kong 💼 Full time 🕒 Posted March 01, 2026

Job Description

FIND YOUR 'BETTER' AT Blue Cross

If you believe in better, we’d love to hear from you.

About the Role

• Assess and settle group health insurance claims arising from policies in force
• Make recommendations on policies and guidelines to group health insurance claims
• Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
• Process all group health insurance claims documents timely
• Answer inquires relating to claims processing

Responsibilities:

  • Handle enquires from internal & external customers, provide solutions and information within standard turnaround time

  • Manage dispute and complaint related to network service in accordance with the established procedures and guidelines

  • Maintain update of network system and its administration

  • Collaborate with operation t...

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    Job Details

    • Location Hong Kong, Hong Kong
    • Job Type Full time
    • Category Healthcare Diagnosing or Treating Practitioners
    • Posted Date March 01, 2026
    • Application Deadline April 10, 2026