Senior Manager - IT (IT Delivery)

Job Description

POSITION GENERAL SUMMARY

Ensure successful delivery of the project's procedures of initiation, planning, execution, regulation and closure as well as the guidance of the project team's towards achieving all the agreed upon goals within the set scope, time, quality and budget standards without compromising any quality of the delivered product through agile or scrum methodologies whenever suitable.

ESSENTIAL POSITION FUNCTIONS

• Responsible for driving continuous improvements to facilitate team output and elevating overall service experience.
• Regular service reports to IT management and business clients are issued.
• Input and guidance to cross-functional and cross-regional communities of practice is provided out of the service units, increasing and spreading knowledge and skills.
• Coordinate and facilitate discussion with various parties, where required – e.g. issue resolutio...

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