Senior Manager - Inside Sales (Electrical Construction)

The Senior Inside Sales Manager is responsible for leading Inside Sales Managers (ISMs) and/or partnering with Customer Service Managers (CSMs) to provide strategic direction and drive accountability across the Inside Sales staff. The Senior Inside Sales Manager will work collectively with branch leadership to drive standardization and identify training opportunities. This position will partner with the Inside Sales Manager to define and achieve sales and margin goals while driving Inside Sales Key Performance Indicators (KPIs).

**Responsibilities:**

+ Lead ISMs and/or partner with CSMs to achieve branch sales and margin goals
+ Drive and continuously improve Inside Sales KPIs to ensure customer satisfaction
+ Work with ISMs and CSMs to balance workloads and headcount
+ Plan headcount investment and training needed with feedback from ISMs and CSMs to proactively grow business
+ Define processes to handle additional responsibilities assigned to sales
+ ...

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