Senior Manager Digital, Scam & Mule Fraud

Description

The Senior Manager Digital, Scam & Mule Fraud leads enterprise strategy and execution to prevent, detect, and disrupt digital fraud, scam victimization, and money mule activity across customer channels. This role integrates fraud strategy, financial crime intelligence, customer protection, and operational response to reduce losses, protect customers, and strengthen regulatory compliance.

+ Combines fraud prevention with scam ecosystem defense.

+ Serves as a bridge between fraud, cyber, and product teams.

+ Focuses on proactive risk reduction rather than only reactive response.

Key Responsibilities

+ Risk Strategy & Oversight

+ Develop and execute a holistic digital fraud, money mule, and scam prevention strategy across channels, including online banking, payments, onboarding, and authentication.

+ Embed prevention-first controls across the product lifecycle and customer journeys.

+ Advise exe...

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