Senior Manager, Client Strategy - Tangerine (Toronto)

Senior Manager, Client Strategy

Location: Toronto, Ontario, Canada Responsibilities

Be a business owner of a squad and key KPIs Build always‑on multi‑channel outreaches to drive new cross‑sell penetration rates, growing balances with existing clients and identifying multi‑product cross‑sell opportunities Continue to have an appetite to drive innovation to make programs better and be laser focused on increasing client personalization leveraging existing and new capabilities along with key data insights about our clients and priority segments Track and measure performance across programs with analytics and key partners on a monthly/quarterly basis and socialize with key stakeholders across multiple levels at the bank Conduct deep‑dive analysis with available client dashboards and analytics to identify new opportunities to enhance existing programs and stand up new programs Lead various steerco’s, quarterly/annual planning and larger presentations with stakeholders acros...

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