Senior Manager, Category Merchant Management , Strategic Account Services - Hardlines

Description
We're looking for a Sr. Manager, Category Merchant Manager to lead managers and their teams of Account Managers who provide strategic account services to US-based third-party sellers. This leader will own multiple Hardlines product families (GLs), driving category-wide initiatives that improve seller experience (SX) and customer experience (CX) at scale.

This role requires a builder — someone who can develop high-performing teams, drive financial outcomes, and operate at both strategic and tactical levels across a large, complex category portfolio.

Key job responsibilities
Team Leadership & Development
- Manage a team of Group Leaders (managers) and their teams of Account Managers delivering strategic services to 3P sellers
- Hire, develop, and retain top talent; build a bench of future leaders
- Set high standards for team performance, coaching, and career development
- Foster a culture of ownership, bias for action, and continuous impro...

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